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A client buys property for years ahead and often puts most of their savings into it. A broker's promise carries a lot of weight for them — and so does the responsibility for it.
Never guarantee:
Visa decisions are made by the government authorities, not by the agency or the developer. You can explain the publicly stated criteria and refer the client to official sources, but you can't promise an outcome.
ROI, yields and area prices are quoted only with a source and a date: developer documents, official statistics, published market reports. And always with a note that it is not a forecast.
Example: “According to the published market report for the second quarter, average rental yield for two-bedroom flats in this area is about 6%. That's data for a past period, not a forecast.”
Before the client commits, they must know who pays the agency's commission and how much.
Situation. Omar H.'s client asks: “If I buy this flat, will I get a Golden Visa?” Omar badly wants to say yes — the deal is almost closed.
What to do. Omar doesn't promise an outcome. He explains that the government authorities decide, describes the publicly stated criteria and shares a link to the official source. A client who gets an honest answer trusts everything else the broker says.