Where to report
- Your team lead — the main channel.
- The director — if the team lead is involved in the breach.
- The confidential channel — ethics@demo-realty.example. Only the director reads it.
Confidentiality
The name of the person who reports a breach is known only to whoever handles the report. Neither colleagues nor the person concerned will learn it.
No retaliation
Nobody is punished for a report made in good faith, even if the concern turns out to be unfounded. Pressure, revenge or being shut out of work because of a report is itself a breach of the code.
The order of actions
- Record the facts — what happened, when, who was involved. Save screenshots of messages and documents.
- Don't discuss it with colleagues or with the person. Rumours get in the way of the review and can hurt someone innocent.
- Report it to your team lead — or the director, or the confidential channel.
- Keep it confidential — don't tell anyone you reported it and don't forward the material.
- Cooperate with the review — answer questions and hand over what you have.
Situation. Priya N. sees a colleague copying client contacts from the CRM into a personal spreadsheet, and a week later he hands in his notice.
What to do. Priya writes down what she saw and when, and saves a screenshot. She doesn't confront the colleague or discuss it in the team. She reports it to her team lead, Anna P., tells no one else and answers questions when the review starts.
In short
- Channels: your team lead, the director, ethics@demo-realty.example.
- Your name is known only to whoever handles the report.
- A good-faith report is never punished — retaliation is.
- Facts → silence → report → confidentiality → cooperation.